Grand Casino Hotel Resort Shawnee, Shawnee

I found this hotel to be a hidden gem with a great price for modern rooms. The amenities like the pool and casino were enjoyable, but the dining options and water quality left a lot to be desired. Overall, it's a place I would recommend for a stay if you can overlook a few downsides.

Overall, my stay at the hotel had its ups and downs. The rooms were beautiful and quite spacious, with some great amenities like a refrigerator and safe. However, I did encounter a sticky bathroom floor and some service issues that left me feeling a bit disappointed. The dining experience was also hit or miss, with average food quality and an unpleasant odor in the breakfast area. In the end, the hotel has potential, but some areas definitely need improvement.

I had a great hotel experience overall, but the presence of secondhand smoke in the room was a definite downside. On the positive side, the service was exceptional, making me feel pampered, and the dining options were surprisingly affordable and delicious. The location was also quite convenient for accessing the casino and other amenities.

My stay at the hotel was a mixed bag. The second-hand smoke from the casino definitely affected my experience, making it uncomfortable, especially for someone with allergies. On the bright side, the dining options were fantastic, particularly the buffet with its all-you-can-eat offerings. The room I stayed in was lovely and well-appointed, but the service had some quirks that could use improvement. Overall, it was a decent experience, but the smoke issue and some service policies put a damper on things.

Our stay at the hotel started well with an easy check-in and a clean room. However, things took a turn when we faced serious issues with vehicle valet service and a disappointing pool experience. While the amenities are nice, the lack of attention to service really impacted our vacation. Overall, it was a mixed experience and we’re unsure if we would return.